Richard Liu Qiangdong

Richard Liu Qiangdong is the CEO of which is a Chinese e-retailing firm. This year’s Forbes Magazine’s issue estimated that is worth close to $58 billion, while he owns other assets worth approximately $11 billion. Most people think that Richard pursued a business course while he was in university.

Well, that is just a mere assumption as he is a sociology graduate from the Chinese Renmin University. After graduating, he hardly practiced sociology as he was employed as a coding freelancer, after which he enrolled for a Master’s degree in business administration at the China Europe International Business School. He then worked for two years in Japan for a pharmaceutical firm as a director in charge of all computers and business.

In 1998, he opened up a shop that dealt with magneto-optical products in Beijing, China. He named his business Jingdong and his company picked up so fast and became famous at the same time. However, in 2004, there was an outbreak of a respiratory disease that made his customers quite inactive as they preferred remaining at home. This affected his business negatively since even his staff feared for their lives and opted to stay at home.

Richard then came up with the idea of handling his business online so that he could still access his customers and even more, regardless of the surrounding conditions. This, therefore, saw the creation of, where Richard closed down about 13 of his physical stalls to focus on the online business platform. He felt so motivated since he could now not just limit himself to selling magneto-optic products but also other electronics.

With now close to two decades of online business presence, Richard Liu has not only gained experience, but he has also grown to understand both the online and physical markets better. In his interviews, he says that he just leaped faith that his business would thrive and thus far he is so grateful he chose to start his business.

He also says that he has been coming up with strategies that will help protect his business from big competitors such as the Chinese online store Alibaba. has been striving to expand its market, and a recent acquisition by Tencent, the WeChat’s owner, of 15% of $215 million has helped the firm gain popularity not only in China but also in the United States. WeChat has been doing an excellent job at promoting Richard Liu’s company. Click here

OSI Industries- Where customers come first

OSI Industries is a food production company based in Aurora, Illinois. It is one of the oldest companies in the country. It was started in 1909 as a butcher shop. From the humble beginnings the company came from, it has managed to grow into a regional supplier and now a global company with operations in 17 countries. 65 production plants support its operations. The plants are located in different countries and are meant to make this company accomplish its mission of leading ion the food production business. There is no better company right now in the industry than OSI industries. It has set the pace and shown that it is possible to make it in the industry as long as there is a commitment on the factors that matter. Learn more about OSI Industries at Glassdoor.

The leadership of OSI Industries has remained committed to the most important aspect of a business, which is to meet the needs of the customers at all times. The role of the customer in this company is paramount. Every step that the company takes is aimed at meeting the preferences of the customers. By serving the customers in the right manner, growth in the company is no longer a mirage but a reality that needs to be always upheld.

OSI Industries is one of the companies that have made sure that there are enough food products for the consumer. The company has always moved in with speed to deliver the best products in case any region experience a high demand of a particular product. In Spain, there was a surge in demand for chicken products and the company made changes that have resulted in the expansion of the plant in Toledo. The plant is now producing double the amount of chicken products to meet the rising need for chicken products in the region. The company aims to respond to the needs of the customers swiftly.

OSI Industries is also applying a unique way of addressing the needs of their customers. They are giving customers what they need and not what the company thinks they need. Decision making is left to the managers who are near the customers.

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